1. After I send you my contact information, what happens
   next ... ?
   
    
2. What is the usual procedure when someone is interested
   in obtaining insurance coverage ... ?
   
    
3. Will the information I give you remain private ... ?
   
    
4. When I give you my home address, someone won't just
   show up on my doorstep, will they ... ?
   
    
5. Will I be put under any pressure or any obligation at all
   by requesting insurance information ... ?
   
    
6. Is having a local office really such an advantage ... ?
   
    
7. All this internet and electronic mail and fax seems so
   impersonal, is it really ... ?
   
    
8. What if for some reason I don't like my insurance policy,
   can I get my money back ... ?
   
    
9. After I get my insurance, what do I do when I have any
   questions or problems ... ?
   
    
10. Will I have to give lots of information to someone each time
    I call in for help ... ?
    
     
11. Can I request an agent or a particular agent to help me ... ?
    
     
12. What browser works best for a website ... ?
    
     

   Revised: October 14, 2011.                                                            
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